Computer and Web Services’s main office is located on the first floor of Þverholt 11.
Computer services are also provided at Skipholt and in Laugarnes.
Computer service staff are available from 9:00 - 16:00 and can be reached by e-mail if they are out of the office during those hours.
Computer service staff are available:
In Þverholt Fridays from 9:00 - 12:00
In Laugarnes Tuesdays from 9:00 - 12:00
In Skipholt Tuesdays from 9:00 - 12:00
Sigurþór Albert Heimisson
Phone: 545 2204
Mobile: 845 4149
Email: sori [at] lhi.is
Requests for Service
Computer service is provided from 9:00 to 16:00. If the Computer Services staff is not available, a request for service can be made through e-mail to help [at] lhi.is Requests must be accompanied by your name and school position (student, teacher, office), as well as an e-mail address and telephone number. State your request and the location where it should be carried out. Requests due to technical malfunctions and problems that disrupt instruction have priority and computer staff may be contacted on their mobile phones in those cases.
Services provided
- Access codes are provided for University facilities.
- Students receive a print quota of 5000 kr. 100 A4 pages in colouror or 500 in b/w per semester.
- You can buy extra print quota at the Main Office in Þverholt or at the reception in Laugarnesvegur and Skipholt.
Information and assistance with the following is available:
- Connecting to the IUA network and e-mail service
- Accessing the IUA file server
- Setting up IUA printers on student computers where applicable
Computers and equipment owned by IUA are fully serviced, including hardware and software.
Students
Students receive assistance with basic services for their computers. The Computer and Service Department supports the following operating systems: Mac OS X, Linux, and Windows.
If students´ computers cannot be successfully configured for access to IUA services due to faults in computer hardware, operating systems or other software, students must contact outside repair services at their own expense.
Teachers
Teachers can receive assistance with basic services and software in connection with teaching.
E-mail addresses:
Teachers and students are provided with @lhi.is e-mail addresses.
These email addresses grant access to Office 365 webmail as well as all the Microsoft Office 365 apps (Word, Excel, PowerPoint and Teams etc.)
Students can download these apps on 5 devices. The @lhi.is email also grants discount on the Adobe Suite from this website https://hugbunadarsetrid.is/nemendur/